Return & Refund Policy
All non-surgical treatments, packages, and skincare products are FINAL SALE. Patients returning or exchanging products or treatment packages, a credit will be added to the patient's chart that can be applied to any non-surgical treatments (excluding injectables), and skincare.
- All packages purchased are non-refundable and must be used within 24 months of purchase. If a patient is unable to consume the package purchased they are able to transfer their remaining treatments to another patient of their choice. All remaining treatments can be applied as a credit on the patient’s chart.
- All skincare products are final sale, defective products will be replaced for you. Patient’s must bring in the defective product. In cases where the patient has a bad reaction to the product, the product will be returned as a credit to the patient’s chart.
- Any credits added to a patient's chart can be used towards all non-surgical treatments, excluding injectables, this also applies to our No Show and Same Day Cancellation Fees. Any credits must be used within three years of being added to the patient’s chart